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title:OFN10174
杜朝宇9608┊published at 2011-12-24
PAYPLE已经支付了~明天能送到么~
Manageradminresponse
您好, 您的订单已经付款成功,明天一定按时送达。感谢您的惠顾!
title:paypal payment issue
kai yuen chan┊published at 2011-12-21
i have already made the payment via paypal, therefore i am wondering if you have received my payment already
Manageradminresponse
We have received your payment,and have arranged your order. When the recipient get the flower, we will reply you as soon as possible. Thank you for your order. If you have some questions, please contact with us. Wish you have a good time!
title:日期
景晓红1306┊published at 2011-11-29
I have an order which was just placed. the order number is OFN10152. but I didn't remember where I put the requested delivery date. so my cake has to be delivered on Dec 6th. Please confirm. Thank you very much!
Manageradminresponse
Thank you for contacting us via our chat line. We have received your order(OFN10152)delivery to Beijing. Delivery date:Dec 6th. We have arranged your order. When the recipient get the cake, we will reply you as soon as possible. Thank you for your order.have a nice day!
title:昌平区
Libraalien┊published at 2011-08-05
想订2125 ,昌平区能否今天送到?正在海外
Manageradminresponse
您好,可以当天送到。
title:送货
Libraalien┊published at 2011-08-05
海外订,可即日送吗?
Manageradminresponse
鲜花可以当天送达。
title:如何看出我已经付费了?
hii ing wu┊published at 2011-08-05
我就在10分钟前用了PAYPAL付费给贵公司?不知道贵公司是否有收到我的付款?如果收到了,是否会在指定的时间内把我所定的话送到?
Manageradminresponse
您好,您的款项已经收到了。明天会按时送达。感谢您的惠顾!
title:加收运費?
李佳家┊published at 2011-08-03
蘇州市相城區黃埭鎮春秋路潘陽工業區 加收运費多少?可以送達?
Manageradminresponse
您的配送地址属于远郊,路费US$8
title:郊区
李佳家┊published at 2011-08-02
苏州相城区是加多少?
Manageradminresponse
请问具体的地址是什么?
title:已经通过paypal支付
郑洁┊published at 2011-07-24
我母亲7月25日生日,请务必在上午送到。
Manageradminresponse
您好,您的订单已经在25日上午送达。感谢您的惠顾!
title:OFN09958
赵云飞┊published at 2011-06-02
非常感谢你的回复 另外是我的太太可能暂住在姐姐家 地址与邮寄地址不太一样 我已经在特殊说明里面注明 是否可以先打电话与我太太确认过邮寄地址后发货呢?
Manageradminresponse
您好, 已经按您的要求联系了收货人,就是您的订单地址。请放心。
title:OFN09958
赵云飞┊published at 2011-06-02
你好 刚刚在paypal为我的订单付了款 繁请帮我查询一下 另请问是否能在6月6号前完成配送 多谢
Manageradminresponse
您好, 您的订单我们已经收到,您订购的此款礼品是通过邮寄发货的,6号前可以送达。
title:订单号OFN09944
楼林军┊published at 2011-06-01
你好,我在加拿大从你们网站半个月之前约定了一个送达上海的订单,订单号码是OFN09944 ,我是用paypal支付的,约定的日子是6月2号上午9点至12点,请问你们发货了吗
Manageradminresponse
您好,您的订单号码:OFN09944,您通过PayPal付款后, 我们即刻收到PayPal冻结此笔付款的通知。我们已经联系PayPal,将款项退回您的账户。 因此很遗憾,您的付款不可用,我们将无法为您安排蛋糕的配送服务。PayPal 已经给您发了邮件,请查收。 请您联系paypal 查询具体问题。谢谢。
title:訂單--OFN09953,OFN09954
acphpilue┊published at 2011-05-31
您好!訂單OFN09953及OFN09954已全數付款,亦已收到你們確認款項的電郵,那麼,請問你們可以寄回此兩單的正式收據給我嗎? 此外,OFN09953的送貨地址可能有更改,如有,我可否於6月4日前修改訂單?請回覆,謝謝。
Manageradminresponse
您好,可以将收据邮寄给您。我们客服会联系您,询问邮寄地址等事宜。OFN09953的地址可以修改,您在配送日期前通知我们即可。Email:ourflowernet@hotmail.com
title:关于到款和送货时间
Rosalineluo┊published at 2010-11-10
您好。我于北京时间早上6点订单,已经收到了订单邮件和paypal给的到款邮件。但是没有收到来自贵网站的到款邮件。请问下贵网站要多长时间会收到款,并且收到款后派送的时间。因为急需今天要送到。
Manageradminresponse
您好,客户可以24小时网上下单,Paypal即时到款,而我们是在工作时间安排订单。您的订单已经安排,我们会按时配送,请您放心。感谢您的惠顾!
title:Thank you very much!
Andrea Li┊published at 2010-05-09
I would definitely use your service again! -Andrea
Manageradminresponse
感谢您的鼓励!我们会加倍努力的~~~
title:小小建议
Titian┊published at 2010-02-08
您好,我在贵网站下了一个鲜花的订单,花很漂亮,包装很好很满意,快递的素质也不错,多谢了。唯一美中不足的是卡片内的附言是用白纸黑字打印的。因为是生日,人们一般习惯喜庆一点的颜色,所以在这方面稍稍有些遗憾。其他都很好。以后有机会还会来贵网站下单的。另祝网站生意兴旺,节节高升咯。
Manageradminresponse
感谢您的建议!是我们没有为您考虑周全。以后您有什么要求可以在订单的‘特别要求’里面注明,我们一定会尽力做到。
title:送花服務
Kenneth Wong┊published at 2010-02-02
請問送花服務到達海丰县麼?
Manageradminresponse
您好,可以送到。请问您具体的地址是哪里?配送的日期是哪天? 您也可以发邮件联系我们:ourflowernet@hotmail.com 感谢您的惠顾!
title:关于包装
panying┊published at 2009-11-25
既然有三个选择,是否可以也提供普通包装和豪华包装的图片?否则穷人觉得被迫选择高档的,有钱人有钱用不上被迫选择了下一档。因为实在不敢冒险。 只是一个温馨小提议⋯⋯谢谢。
Manageradminresponse
您好,感谢您的建议。 高档和豪华包装会在普通包装的基础上,增加更多的配花或使用更高档次的包装材料,比如纱网、羽毛类等装饰品,花艺师会根据每束鲜花的效果整体搭配。因此不能有固定的包装模式。另外,如果产品图片本身就是高档包装或豪华包装,我们会在商品介绍中会注明。
title:好评
麦琪┊published at 2009-09-30
呵呵,我的月饼已经收到了,很不错。2天就到了的。可能是我订购早的缘故吧。多谢了~~~
title:订单礼品问题
段*┊published at 2009-09-30
你好,我今天订购了华美月饼和花篮,3号送大连的。但我看你们月饼的说明是通过邮寄发货,3-7天才可以到达。我想确保在中秋节3号当天可以送到,不知道还来得及来不及?因为我了解到国内的快递公司差不多都放假了,如果保证不了,请帮我调换一下月饼品种,由大连当地买品牌的月饼连同花篮一起送到。因为过了节再到就没有任何意义了。 拜托拜托!
Manageradminresponse
好的,我们会酌情为您安排,请您放心,中秋节当天一定将花篮和月饼一同送到。祝您国庆、中秋双节愉快!
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