About Flowers
1. We guarantee the flowers are fresh and of high quality.
2. Images on our site are representative only. Some flowers or containers may be substituted due to seasonality, regionality and availability. The additional products such as chocolate, little bear toy may vary according to the local market sales. we assure you that the substitute will be the same category, the same value and has the same effect.
3. If we lose to deliver, because you provide wrong address or consignee refuses to accept, we can decide whether to deliver again.
4. If the consignee is not in the city in our list above, please contact us on line, and we will try our best to serve you!
5. It is free for delivery in urban areas. If your order city is not in our "distribution list", or far away from the urban areas, it may need additional freight. Please kindly contact us to help you. If we lose contact with you three days beyond delivery, we will cancel your order. Your payment will be automatically credited to your virtual accounts. After getting in touch with you again, we will return your payment.
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